Privacy Policy

Last updated: July 2025

Cowan Building Limited (“we”, “our”, “us”) respects your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and protect your information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information from you when you:

Contact us via our website, phone, or email
Submit a contact form or request a quote
Engage us for building, renovation, or consultation services

This information may include:

Your name
Contact details (email address, phone number, address)
Project details or property information
Any other information you choose to share with us

We may also collect non-personal data through cookies (see Section 6).

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries and provide quotes
Deliver our building and renovation services
Communicate project updates or important notices
Improve our customer service and website functionality
Comply with any legal obligations

3. Sharing Your Information

We will never sell your information. We may share your information with:

Trusted contractors or service providers working on your project
Our business partners or suppliers (only as necessary to provide services)
Government or regulatory authorities if required by law

All third parties are required to maintain the confidentiality and security of your data.

4. Storing & Protecting Your Information

We take all reasonable steps to ensure your personal information is:

Stored securely (in electronic or physical formats)
Protected against loss, misuse, and unauthorised access

We retain personal information only for as long as necessary to fulfil the purpose for which it was collected, or as required by law.

5. Your Rights

Under the New Zealand Privacy Act 2020, you have the right to:

Access the personal information we hold about you
Request corrections to your information
Withdraw consent for future contact at any time

To exercise these rights, contact us at:
📧 cowanbuilding@xtra.co.nz
📞 021 815 553

6. Cookies & Website Analytics

Our website may use cookies to enhance your browsing experience and collect basic analytics. This may include information such as your IP address, browser type, and pages visited. You can choose to disable cookies via your browser settings.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites.

8. Changes to This Policy

We may update this Privacy Policy from time to time. All changes will be posted on this page with the updated revision date.

9. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact:

Cowan Building Limited
📧 cowanbuilding@xtra.co.nz
🌐 www.cowanbuilding.co.nz
📍 Blenheim, Marlborough, New Zealand